Embroidery artwork may be in: pdf, jpg, bitmap, word document, photoshop, or illustrator format.
If you have an embroidery file (or can obtain it) from another embroider we normally will be able to use this file.

Screenprinting & Promotional Products
Artwork needs to be created in either photoshop or illustrator (with fonts outlined)
Artwork for sublimation artwork needs to be a minimum of 300dpi.
If in doubt email us your artwork and we can advise if it is suitable.
If your artwork is no suitable NES offers a very reasonably priced art services for re-drawing artwork to the suitable format.